2014 Cadillac Cue Software Updates
If you recall my last look at Cadillac CUE, I came away less than impressed with the software. Thankfully GM has continued to tweak and update CUE and my lat. Back in February 2017 Cadillac announced that its infotainment system, known as CUE, was dead and it would be replaced by the next-generation Cadillac user experience. CUE stood for Cadillac User. Support of the CUE infotainment system. Specialists are available when calling this Customer Assistance number. U.S.: 1-855-428-3669 (855 4 CUE NOW) Canada: 1-888-446-2000 (Canadian Cadillac Customer Care Centre) Infotainment System The infotainment system is controlled by using the touchscreen, the buttons below the touchscreen. 2014 Cadillac Cue Software Updates For Windows 10 2015 Cadillac Cue Software Updates Responding to criticisms that its Cadillac User Experience telematics system is too laggy, Cadillac has announced that it will issue a software update that will improve overall performance.
The lawsuit alleges that Cadillac owners have been forced to pay big bucks to repair defective screens installed at the factory.
Plaintiffs recently filed a class-action lawsuit against General Motors for faulty Cadillac CUE infotainment screens. Cadillac owners claim there are physical issues with the system, such as delamination of the screen along with peeling and bubbling that essentially render the touchscreen interface inoperable and in need of expensive repairs. If this sounds somewhat familiar, it's because Ford’s early-gen MyFord and MyLincoln Touch infotainment systems were recently involved in a $17-million class-action lawsuit too.
How To Update Cadillac Cue
Like with the Ford systems, Cadillac CUE immediately gained a reputation for being slow and unstable. General Motors eventually filed a service bulletin officially through the National Highway Traffic Safety Administration (NHTSA), which allegedly only notified dealers of the issue instead of owners of affected cars.
Cadillac Cue System Problems
The lawsuit alleges that GM knew about the problem, but refused to recall the system for a widespread fix, despite multiple reports of failure. The company also still continued to falsely advertise the “high quality” characteristic of its CUE system and its “Integrated Center Stack.” More so, the suit says that many of the owners who experienced issues were forced to pay hundreds of dollars to repair the malfunctioning CUE system when it was defective from the factory.