Eset License Check
- ESET License Administrator is a legacy portal and therefore is not fully supported. Our ESET Cloud solutions - ESET Cloud Office Security or ESET PROTECT Cloud are only available if you use ESET Business Account.
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[KB3762] Convert my Username and Password into a License Key (Home users)
Issue
Convert your existing ESET-issued Username and Password to a License Key in the my.eset.com portal
You do not have your License Key
The Username and Password field in your ESET product are greyed out
Details
How does license conversion work?
If you have an ESET-issued Username and Password for activation, you need to use my.eset.com to convert your existing Username and Password to a License Key. Converting your credentials will not affect your existing ESET products—both your Username/Password and License Key will remain valid.
Frequently asked questions:
If I convert my Username and Password to a License Key, do I need to update all my ESET products?
No, your Username and Password will continue to function as normal in ESET products that use these credentials.
Do I need to convert my Username and Password into a different License Key for each ESET product that I use?
No. After you receive your License Key, it can be used for all your ESET home products.
Do I need to activate my ESET product again after upgrading from an older version?
No. However, we recommend that you get your License Key now because you may need it in the future.
How can I use my License Key to activate my ESET product?
After a successful installation, you will be prompted to activate your product with your License key. Activate my ESET Windows home product using my Username, Password or License Key.
Solution
Locate the ESET-issued Username and Password you want to convert to a License Key in the email you received when you originally purchased your ESET product.
Visit our Convert legacy license credentials page.
- Enter your Username and Password into the Username and Password fields, respectively, and then click Convert.
Invalid credential information:
If you receive the notification 'We could not find a license for the credentials you entered,' we recommend that you recover your license information and verify that you are entering it correctly.
Figure 1-1
- Your new License Key will be provided in the following window. Additionally, you will receive an email from ESET containing your new License Key.
Eset Smart Security License Check
Figure 1-2
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Renewing your licence keeps your product up to date, your devices secured and gives you free access to our local Sydney-based technical support. Your licence can be also enlarged for additional users and/or upgraded to a premium ESET product.
Eset Check License Status
To proceed, simply input your details (Username or licence ID) into the field in the top right corner.
If you have lost your existing ESET licence details, a copy of it can be obtained by clicking here.
Step 1
How to find your Username/License ID?
Get help: au.support@eset.com