Computrace Data Protection Software License



  • Absolute DDS (formerly Absolute Computrace®) includes Persistence™. technology, which is embedded into the firmware of most Dell PCs and provides a two-way connection to all of your endpoints and the data they contain. This means you’re always in control and can manage mobility, investigate potential threats, take action if a security.
  • McAfee® Complete Endpoint Protection—Business suite, an affordable, all-in-one solution, includes encryption to protect your valuable data, behavioral zero-day intrusion prevention for insidious exploits, hardware-enhanced protection against stealthy malware, as well as email, web, and mobile security to block phishing and multistage attacks.

All editions of Absolute are built with Persistence™ Technology

See all devices, on and off your network, and collect hundreds of hardware, software, security status, usage, and geolocation data points automatically, with 365 days of historical logs.

The Computrace ® product family by Absolute Software allows you to centrally manage your IT assets within a single interface – the Absolute Customer Center – where you can identify any computers that have gone missing, enforce software policies, and maintain a fleet of optimally. Computrace Data Protection.

  • Customizable dashboard, reports and alerts
  • Measure device usage
  • Automate hardware inventory
  • Monitor installed software
  • Assess security posture
  • Monitor application health

Detect when your endpoints enter an unauthorized area, and take remote action to remediate endpoints risks immediately by rendering devices useless or deleting the data they contain.

All Absolute Visibility features
  • Detect unauthorized device movement
  • Remote device freeze, on-demand or with offline timer
  • Full or selective data delete
  • Enable firmware protection

Establish resilient security by ensuring your critical apps remain active at all times. Remotely identify sensitive data, track web usage, gather precise insights or remediate endpoint vulnerabilities, and investigate stolen devices.

All Absolute Control features
  • Make critical applications self-healing
  • Remotely scan for sensitive information
  • Run PowerShell or BASH scripts on any device
  • Track usage of web tools or content
  • Investigate and recover stolen devices

Absolute Resilience designated as a Cyber Catalyst by Marsh℠

Organizations that adopt Cyber Catalyst designated solutions may be considered for enhanced terms and conditions on individually negotiated cyber insurance policies with participating insurers. Cyber Catalyst participating insurers rated Absolute Resilience highest on the criteria of key performance metrics, efficiency, and flexibility.

(Good)
(Better)
(Best)
(Good)
(Better)
(Best)

Absolute Console
Cloud-based console, centralized dashboard, customizable widgets, pre-defined and customized reports and alerts, role-based access control, single sign-on, 2-factor authentication

Track Hardware
Report and alert on hundreds of hardware attributes, pre-built and custom reports, track new device activations and connection history, track the evolution of offline devices, flag missing devices and be alerted when they connect to the internet, track device location with 365 days of history

Measure Device Usage
Assess device usage based on device interaction events, report on daily average usage by device, and compare usage across different device groups to detect underutilized devices

Monitor Installed Software
Assess installed software on your devices to identify possible license non-compliance or waste, vulnerable apps or versions, policy non-compliance, and shadow IT or new user needs

Assess Security Posture
Report on encryption and anti-malware status across your device population, monitor evolution of encryption status over time

Monitor Health of Critical Applications 2
Report on the health status of critical applications, such as Endpoint Management, VPN, Endpoint Protection, or Data Protection

3rd-party Integrations
Integration with ServiceNow and SIEM tools

Detect Unauthorized Device Movement
Define geofences to detect unauthorized device movement and be alerted when a device crosses a geofence

Remotely Freeze Devices
Freeze a device with custom message - scheduled or on demand, set an offline timer to automatically freeze devices

Remotely Delete Data
Selectively delete files on any device, and perform an end-of-life device wipe with compliance certificate

Enable Firmware Protection 3
Create, remove, or change supervisor password remotely and at scale

Make Critical Applications Self-healing 2
Enable resilient endpoint security, by automatically repairing and reinstalling critical applications, such as Endpoint Management, VPN, Endpoint Protection, Data Protection, when they are found to be missing, disabled, or not running in a healthy state

Identify Sensitive Information on Devices
Discover PII, PHI, PFI, SSN, GDPR data and Intellectual Property on/off network, assess data risk, estimate cost of exposure, identify devices with sensitive files syncing with cloud storage (Dropbox, iCloud, Box, OneDrive)

Remotely Query & Remediate Devices at Scale
Leverage 130+ pre-built workflows from the Reach Library, and run any custom PowerShell or BASH script on one or multiple devices

Investigate and Recover Stolen Devices
Leverage the expert Absolute Investigations team to investigate and recover stolen devices in collaboration with law enforcement (Service Guarantee for unrecovered devices is only available to Education customers in North America, UK and Australia 4 )

Understand Web Usage 5
See what web content users are effectively focused on, as well as how often and for how long online tools are used, and identify if insecure or inappropriate content or websites are visited

Absolute Control Mobile App
Check the status of critical security controls on any device reported as lost or stolen, and freeze it immediately through the Absolute Control mobile app.

Google Play Store | Apple Store

2020 Cyber Catalyst Designated Solution
Organizations that adopt Cyber Catalyst designated solutions may be considered for enhanced terms and conditions on individually negotiated cyber insurance policies with participating insurers. Cyber Catalyst participating insurers rated Absolute Resilience highest on the criteria of key performance metrics, efficiency, and flexibility.

2 Applications supported directly through the product: Endpoint Management (Microsoft SCCM, VMware Workspace ONE, Tanium, Citrix Workspace, Ivanti Endpoint Manager), VPN (Cisco AnyConnect, F5 BIG-IP Edge Client, Pulse Secure, Palo Alto GlobalProtect, Netskope), Endpoint Protection (Dell Advanced Threat Prevention, VMware Carbon Black Cloud, ESET Endpoint Antivirus, CrowdStrike Falcon, McAfee ePO, Ziften Zenith), and Data Protection (Microsoft BitLocker, Dell Encryption Enterprise, Dell Data Guardian, WinMagic SecureDoc Encryption). Any other application of your choice may be supported through a Professional Services engagement, which can be quoted upon request. Learn more

3 Only available on specific Lenovo devices.

4 Terms and Conditions apply. See FAQ for more details.

5 Only available for Chrome browser, on Windows and Chromebook devices.

The Absolute platform is a cloud-based Endpoint Visibility andControl solution that allows you to see all your devices and apps, secure your data, andprove compliance.
I’m looking for Computrace. Is theAbsolute platform the same?
Computrace is a former product and brand of Absolute’s,superseded in 2015. The Absolute platform includes newer and enhanced versions of thedevice tracking capabilities of Computrace, plus numerous new capabilities to help withsecurity and compliance. This includes the ability to remotely execute scripts ondevices, scan for sensitive data, and self-heal critical third-party applications. TheAbsolute platform provides all the popular features of Computrace and much more.
I’m looking for LoJack forLaptops. Is the Absolute platform the same?

LoJack for Laptops1 is a former product and brand. Device tracking andrecovery features are available for individuals via Absolute Home &Office, and for businesses/schools via the Absolute editions listed above.

1 LoJack® is a registeredtrademark of CalAMP.

Absolute Visibility is an edition of the Absolute platformthat provides information on device hardware, software, and location.
Computrace data protection software license software
Absolute Control is an edition of the Absolute platform. Itincludes all Absolute Visibility functionality as well as remediation capabilities, suchas the ability to remotely freeze devices and delete data.
Absolute Resilience is the most popular edition of theAbsolute platform. It includes all Absolute Visibility and Control features, plus remotescripting, self-healing for critical apps, investigation and recovery services, andsensitive data identification. The extensive capabilities of Absolute Resilience span ITasset intelligence, automated endpoint hygiene, and continuous compliance, providing thepower to see, manage, and secure every endpoint, everywhere.
Do I need to purchase the same editionfor every device?
No. You can secure your devices with whichever combination ofeditions best supports your needs.

Absolute's Persistence® is a patented security solution that providesa continuous, tamper-proof connection between devices, data, and the cloud-basedAbsolute console.

Through our partnerships with device manufacturers such as Dell, HP, Lenovo andothers, Persistence is embedded in the firmware of computers, tablets, andsmartphones at the factory, remaining dormant until the Absolute agent is installed.Installation initiates a call to the Absolute Monitoring Center, and Persistence isactivated.

Once activated, the status of the Absolute agent or anythird-party applications is continuously monitored and, if it is missing or damaged,a reinstallation will automatically occur. Persistence will survive attempts todisable it, even if the device is re-imaged, the hard drive is replaced, or thefirmware is flashed.

Application Persistence is a feature of Absolute Resilience that provides embedded,self-healing capabilities to third-party endpoint controls, such as VPN, anti-virus,encryption, systems management, and other critical applications.

Virtually any app can be automatically reinstalled, regularly checked for versioncontrol & integrity, and IT teams alerted the moment anything abnormal occurs.

Application Persistence works with devices on or off yourcorporate network, and, as Persistence technology is embedded at the factory, itcan’t be compromised.

Absolute can be purchased through leading devicemanufacturers, resellers, and distributors. Contact usand we would be happy to help you with this process.
The Absolute platform supports Windows, MacOS, Android, andChromebook devices. The cloud-based console that is used to secure and manage devicescan be accessed from any device or operating system. See more information on system requirements.
The Absolute software agent can be installed using standardsoftware distribution methods. This can be done on an individual device usinginstallation widgets, or across multiple devices using disk imaging, Microsoft SCCM, orActive Directory. Other software distribution tools can also be used.
Can Absolute protect devices that arenot connected to a network?
Yes. Absolute only requires that the device has an internetconnection to communicate with the monitoring center. This allows for communication evenwhen devices are not connected to your corporate network.
Yes. Absolute is used by many customers to track and manageall of their devices, data, and apps. This extends beyond traditional IT assetmanagement with analytics to provide AssetIntelligence.
Can Absolute be used to help withcompliance requirements?
Yes. Whether its GDPR, HIPAA, or other internal or regulatoryrequirements, Absolute provides current and historical information on the status of thedevice, including configuration, health of security controls, and presence of sensitivedata. Absolute also provides remote remediation capabilities to protect data and securedevices, all helping to maintain and prove compliance. Learn more about how Absolute can help your organization prove compliance.

Many organizations use Absolute to replace existing IT asset management tools andprocesses, and to supplement many popular security and device management solutions,such as Microsoft SCCM, Microsoft Intune, VMWare Workspace One, MobileIron, andmore.

Absolute can be used to report on the health of — andfill gaps in — these applications. Popular complementary features include:self-healing critical security controls, identifying sensitive data, and providingvisibility into devices not managed by other solutions.

Download the FullEdition Comparison Chart

View features for Chromebooksor Cloudbooks
View features by OperatingSystem

Absolute protects over 12,000 organizations worldwide

What Is Computrace?

Computrace is software built into program laptops that were purchased as part of MCLA's Laptop Initiative. In the event your laptop is stolen, the Computrace software tracks the stolen computer and provides local police with the information they need to get it back. Those who purchases a program laptop in Fall 2007 and after have 4 years Combut other years vary in length. This service is provided for 4 years from the date of purchase as part of the MCLA Laptop Initiative bundle.

How It Works

All Dell Latitude D610, D620, 630 and E6400s that have been purchased through MCLA's Laptop Initiative program come with Computrace software. Computrace is an application that is embedded into the laptop's firmware (BIOS). This means, in the event that the hard drive on the program laptop has been reformated or replaced the computrace software stays intact.

How To Ensure you are Protected

To ensure Computrace is running on your laptop - check the following settings in your laptops BIOS.

  • 1. As soon as you turn on the laptop and see the 'Dell' logo - Press the 'F2' key
  • 2. Using the keyboard arrows scroll down and select 'Security'
  • 3. Under 'Security' select 'Computrace(R)'
  • 4. Ensure 'Activate' is highlighted
  • 5. Restart the laptop as normal - visit the following website: http://www.absolute.com/public/utils/call-check.asp
  • 6. Enter the Dell service tag (located on the bottom of your laptop) on the website.

You will be presented with the date/time of the last successful connection that Computrace made with your laptop.


If you find that this is not activated bring your laptop to the MCLA Computer HelpDesk to seek assistance in turning it on.

Absolute Computrace Removal

Who To Contact If Your Laptop is Lost/Stolen

Computrace Data Protection Software License Lookup

  • 1. Call MCLA Public Safety Department at (413)662-5284
  • 2. Call Absolute Software (Computrace) at 1-800-81-THEFT (1-800-818-4338)
  • 3. Ensure that you mention you are an MCLA student who has purchased the laptop through the special DELL/MCLA program.

Computrace Absolute

Retrieved from 'https://techhelp.mcla.edu/index.php?title=Computrace_Software&oldid=3561'